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SHOPPING GUIDE

STOP 20歳未満飲酒禁止please drink responsibly.

How to order.

Orders can be placed via the online shop, telephone, fax or email.

Ordering in the online shop

※To shop, you need to register as a member.

Please follow this link.
https://hakubanishiki.stores.jp/

1. select a product

On the products screen, specify the products you want, press the [Add to cart] button and specify the number of items.

2. Proceed with the order process.

Once you have decided on a product, click on
[Click on the “Log in to buy > If you are a registered member” button. 
[Press the [Guest purchase > First time user] button.

If you have other products to order, press the Continue Shopping button.

3.Log in or register as a member.

Enter your email address and password and press the [Login] button.
If you are ordering for the first time, please register as a member in the Customer Information section.
If you would like to specify a preferred delivery date or a gift certificate, please enter it in the remarks field.
After agreeing to the Terms of Use and Privacy Policy, proceed to entering payment information.

4.Enter your payment information.

Select either Credit Card, Bank Transfer (*GMO Aozora Net Bank) or Cash on Delivery.

5.Go to Confirmation of details.

・Items purchased
・Customer information
 Your name
 Your address
 Telephone number
 Age
 Email address
 Newsletter delivery
 Remarks (e.g. desired delivery date, whether you would like a noshi or not, etc.)
 ※If you have any corrections, please click on the “Correct” button.

・How to pay
 ※If there are any corrections, click the “Correct” button.

After agreeing to the Store Terms of Use and Privacy, click the ‘Place Order’ button to complete your order.
After completing your order, you will receive an order confirmation email from us, please check the contents.

Order by telephone

TEL:0261-22-0007
(Orders are accepted from 8am to 5pm on working days)
View the business day calendar

Order by fax or email

FAX:0261-23-2070
Mail:alps@hakubanishiki.co.jp
Please download the order form from the link below, fill it in and fax or email it to us.
We will confirm your order by fax, email or telephone.
Click here for the dedicated fax form.

How to pay when ordering by phone, fax or email

Only bank transfer (prepayment), Japan Post Bank transfer (prepayment) and cash on delivery payment are accepted.

○Hachijuni Bank Omachi Branch

Current account 2000769 Usui Shoten Co.

○Japan Post Bank

00580-0-26714
Account name Usui Shoten Co.
Name of product(s) ordered (capacity, number of bottles)
Please fill in the necessary information on the blue transfer form provided at the post office and transfer the money.

※If you specify a specific date, please make sure that your payment can be confirmed by the morning of the day before the desired delivery date.
※Bank transfer fees are the responsibility of the customer.
※If you wish to use a credit card, please place your order via the online shop.

Delivery charges and fees

Postage (tax included)

HokkaidoHokkaido1,370 yen
North TohokuIbaraki/Tochigi
Iwate
1,040 yen
South-east NortheastMiyagi/Yamagata
Fukushima /th>
930 yen
KantoIbaraki/Tochigi
Gunma/Saitama
Chiba/Kanagawa
Tokyo/Yamanashi
930 yen
ShinetsuNiigata/Nagano930 yen
HokurikuToyama/Ishikawa
Fukui
930 yen
ChubuShizuoka/Aichi
Mie/Gifu
930 yen
KansaiOsaka/Kyoto
Shiga/Nara
Wakayama/ Hyogo
1,040 yen
ChugokuOkayama/Hiroshima
Yamaguchi/Tottori
Shimane
1,150 yen
ShikokuKagawa/Tokushima
Ehime/Kochi
1,150 yen
KyushuFukuoka/Saga
Nagasaki/Kumamoto
Oita/Miyazaki
Kagoshima
1,370 yen
OkinawaOkinawa1,480 yen

※Prices are for room temperature delivery.
※For cool delivery, an additional 330 yen will be charged.
※Shipping service for one location with a purchase amount of 5,000 yen (including tax) or more.
Please note that remote islands are not covered and will incur a separate delivery charge.
Please contact us for details.
※Some products, such as sake casks (made-to-order products), are not covered by the ‘Free shipping for one location on orders totalling JPY 5,000 or more’.

COD commission (tax included)

A cash on delivery fee of 330 yen will be charged.
※Please pay in cash for the total amount to be paid, which will be shown on the receipt for the goods brought by the driver at the time of delivery.

If you want to send the goods to several places

FAX:0261-23-2070
Mail:alps@hakubanishiki.co.jp
If you want to send to several recipients, such as for year-end gifts, please download the order form from the link below, fill it in and send it to us by fax or email. We will confirm your order by fax, email or telephone.
Click here for the dedicated fax form.
※Payment details, shipping costs and COD charges are as above.
※If you wish to pay by credit card, please place your order per delivery address from the online shop.

From order to delivery.

Orders are delivered within 7 working days from the date of order.

※Quantity and time-limited products, etc. will be delivered on the specified date.
※In the case of payment by bank transfer, the order will be delivered after confirmation of payment.
※Orders placed before holidays, during busy seasons such as the Bon Festival, New Year’s Eve and New Year, special products such as sake casks, and large orders may take longer to be delivered.

Set the date and time of delivery

The following delivery dates and times can be selected from the online store, by telephone, fax or email.

Delivery date and time/Yamato Transport Co.

Time zone/morning, 14:00-16:00, 16:00-18:00, 18:00-20:00, 19:00-21:00.
※Please note that delivery times may not be available in some areas.

The date can be selected after 7 working days from the date the order is confirmed.
※During busy seasons (mid-year and year-end gift periods) and consecutive holidays (year-end and New Year’s holidays, Golden Week, etc.), the date of delivery may be subject to change.

View the business day calendar

For gift wrapping.

Gift wrapping (cosmetic box and wrapping paper) is available on request, please contact us.
※Please cooperate with simple wrapping.

Usually seal wrapping (‘sticker’ attached to outer box, not personalised) is used, but we can also wrap wrapping paper (personalisation possible).
We will be happy to attach a wrapping paper on request.
In this case, please specify the type of gift (e.g. year-end gift, mid-year gift, thank you, etc.), whether a name is to be included, and whether it is to be tied in a knot or a bow.
  • Sticker Stamp Sample Sticker StampSticker Stamp Sample Sticker Stamp
  • Rolled Paper Stamp Sample Rolled Paper StampRolled Paper Stamp Sample Rolled Paper Stamp